Buying a car? Here’s why you should choose a family-run dealership

Buying a car? Here’s why you should choose a family-run dealership

Blog / Buying a car? Here’s why you should choose a family-run dealership


Here at Rix, we know a thing or two about family run businesses – after all, we’re one ourselves! Of course, there are all sorts of benefits to choosing a family-run car business when you’re buying your next vehicle.

Below are a handful of our favourites:

Impartial advice

If you’re looking for a used car, you need to be sure that you’re getting the right guidance. Where better to get it than at a family-run car business? They are renowned for providing their customers with impartial advice, as they don’t have a manufacturer’s name above the door to worry about.

For example, we may specialise in BMWs, but whatever your requirements, we can help you get the right car for you. We’re proud that our customers trust us to give them impartial advice, because…

If you know and trust your dealership, you’ll be back

Family run car businesses are always keen to build long-term relationships with customers. It’s satisfying to know that we’ve helped a customer make the right purchase, but that customer will always know we’re a great “go-to” option, whatever their motoring needs.

Here at Rix, we’re proud to say that around 85% of our business is thanks to returning customers. This is simply because we put such emphasis on building and maintaining great relationships.

It’s what you know, as well as who you know

Relationships are great, but that’s not to say we don’t know a thing or two about cars either! Established in 1970, we have around four decades’ worth of experience serving the community.

Often, family-run car businesses are built first and foremost on a love of driving. This leads to an infectious passion for motoring and knowledge of cars that can directly be of use to you, because…

You’ll know what to expect

You can be sure you’ll be buying a high-quality used car, but more than that – a family run dealership will take the time to establish your exact requirements. If a car becomes available, you’ll know that when they alert you it’ll actually meet your expectations, rather than simply be something they want to get off the forecourt.

As a family-run business, we’re proud to work closely with our customers to help find their perfect car.

If you want to find out how we can help you, simply get in touch or stop by our showroom.

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